Last Updated: February 1, 2024

Welcome to Middey, a service provided by Middey Technologies Ltd (“Middey,” “we,” “us,” or “our”). By accessing or using our website https://middey.com, our web app https://app.middey.com, and our mobile applications available on the Google Play Store and Apple App Store (collectively, the “Services”), you agree to comply with and be bound by these Terms of Use and Service (“Terms”).

Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you must not access or use our Services.

1. Acceptance of Terms

By using our Services, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. User Registration and Account Security

To access certain features of our Services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security and confidentiality of your account credentials.
  • Promptly update your account details to keep them accurate.
  • Accept responsibility for all activities that occur under your account.

If you believe your account has been compromised, contact us immediately at [email protected].

3. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, available at https://middey.com/privacy-policy. Please review it to understand how we collect, use, and protect your personal information.

4. KYC (Know Your Customer) and Verification

As a Payroll and Payments Processing company offering financial services, we require users to complete KYC verification. This includes the collection of:

  • Personal information (such as name, address, date of birth).
  • Government-issued identification (such as passport, driver’s license, or national ID).
  • Financial information (for compliance with financial regulations).

We may also conduct periodic reviews of your account to comply with regulatory requirements. Failure to provide required information may result in account restrictions or termination.

5. Fees and Payments

Some features of our Services may require payments or fees. By using paid services, you agree that:

  • All payments are final and non-refundable.
  • We may update our pricing structure at any time.
  • Failure to make required payments may result in account suspension or termination.

6. Account Deletion

If you wish to delete your account, you can do so at https://middey.com/account-deletion. Please review our Privacy Policy to understand how your data will be handled after account deletion.

7. Intellectual Property

All content, design, trademarks, and intellectual property associated with our Services are owned by Middey Technologies Ltd. You agree not to:

  • Reproduce, distribute, or modify our content without prior written consent.
  • Use our brand name, logo, or trademarks without authorization.
  • Reverse-engineer, decompile, or create derivative works from our software.

8. Termination and Suspension

We reserve the right to suspend or terminate your access to our Services at our sole discretion, with or without notice, for reasons including but not limited to:

  • Violation of these Terms or our Acceptable Use Policy (AUP).
  • Suspected fraudulent, abusive, or illegal activities.
  • Failure to provide required verification information.

If your account is terminated, you may lose access to all associated data, and we shall not be liable for any losses incurred.

9. Limitation of Liability

To the maximum extent permitted by law, Middey Technologies Ltd shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages.
  • Any loss of profits, revenue, data, or goodwill arising from your use of our Services.

Our liability shall be limited to the amount you paid for the Services in the six months preceding the claim.

10. Changes to Terms

We may update these Terms periodically. The date of the latest update will be reflected at the top of this page. By continuing to use our Services after any changes, you agree to the updated Terms.

11. Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us at [email protected].

Acceptable Use Policy (AUP)

Last Updated: February 1, 2024

This Acceptable Use Policy (AUP) outlines the acceptable and prohibited uses of our Services.

1. Prohibited Activities

You agree not to use our Services for any of the following:

a. Fraudulent Activities

  • Engaging in identity theft, phishing, or financial scams.
  • Providing false or misleading information during registration or KYC verification.

b. Illegal Activities

  • Using our Services for money laundering, terrorist financing, or illegal transactions.
  • Violating any local, national, or international laws.

c. Abuse of Blockchain Technology

  • Misusing smart contracts or blockchain-based transactions for fraudulent purposes.
  • Engaging in unauthorized token sales or deceptive crypto schemes.

d. Unauthorized Access

  • Attempting to hack, exploit, or gain unauthorized access to any system or account.

e. Malicious Software and Attacks

  • Distributing malware, viruses, or any software that disrupts our platform.

2. Security Responsibilities

a. Securing Your Account

You are responsible for:

  • Keeping your account credentials confidential.
  • Using strong passwords and enabling two-factor authentication (2FA).

b. Reporting Security Issues

If you discover any security vulnerabilities, report them immediately at [email protected].

3. Compliance with Laws

You agree to comply with all applicable laws and regulations related to:

  • Financial transactions and anti-money laundering (AML) laws.
  • Blockchain and digital asset regulations.
  • Data protection and privacy laws.

4. Monitoring and Enforcement

We reserve the right to:

  • Monitor accounts and transactions for compliance.
  • Suspend or terminate accounts engaging in prohibited activities.
  • Report violations to relevant authorities if necessary.

5. Reporting Violations

If you become aware of any violations of this AUP, report them to [email protected].

6. Changes to AUP

We may update this AUP periodically. The latest version will always be available on our website.

7. Contact Us

For any inquiries related to this AUP, contact us at [email protected].