Middey Technologies Ltd Privacy Policy

Last Updated: February 1st, 2025

Middey Technologies Ltd (“Middey,” “we,” “us,” or “our”) , a financial technology (Fintech) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our main website at https://middey.com, access our web app at https://app.middey.com, or use our mobile applications available on the App Store and Google Play Store (collectively, the “Services”). This policy applies to all users of our Services, including our customers and partners.

Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use our Services. By using our Services, you acknowledge that you have read and understood this policy.

1. Information We Collect

We collect various types of information to provide and improve our Services, comply with legal obligations, and ensure secure and reliable operations. The types of information we collect include:

a. Personal Information

  • Contact Details: Name, email address, phone number, and mailing address.
  • Identification Information: Government-issued identification details (e.g., driver’s license, passport) as required.

b. KYC and Verification Information

  • KYC Details: To comply with regulatory and anti-money laundering (AML) requirements, we collect personal information and verification documents for Know Your Customer (KYC) verification. This may include:
    • Personal details (full name, date of birth, nationality, etc.)
    • Verification documents (e.g., government-issued IDs, proof of address, selfies)
  • Usage of KYC Information: The information and documents provided for KYC purposes are used solely for verifying your identity, ensuring the security of your account, and complying with applicable laws and regulations.

c. Financial Information

  • Payment Details: Bank account information, credit/debit card details, and transaction history necessary for processing payments and payroll services.

d. Usage and Technical Data

  • Log Data: Information such as your IP address, browser type, operating system, referring URLs, and access times when you interact with our Services.
  • Cookies and Similar Technologies: Information collected via cookies and similar tracking technologies (please see our Cookie Policy for more details).

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide, operate, and maintain our Services.
  • Verification and Compliance: To verify your identity through KYC processes and comply with legal, regulatory, and financial obligations.
  • Security: To monitor and prevent fraudulent or unauthorized activities.
  • Customer Support: To respond to your inquiries, provide customer service, and communicate updates.
  • Improvement and Analytics: To understand usage patterns, improve our Services, and develop new products and features.
  • Marketing: To send promotional communications and updates about our Services (with your consent where required).

3. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

a. Verification Providers and Authorities

  • KYC Verification: Your personal and verification documents collected for KYC purposes may be shared with trusted verification service providers and regulatory or verification authorities. This sharing is solely for the purpose of confirming your identity, preventing fraud, and complying with legal obligations.

b. Service Providers

  • Third-Party Vendors: We may share information with third-party vendors, consultants, and service providers who perform functions on our behalf, such as payment processing, data analytics, hosting, and customer service. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

c. Legal and Regulatory Requirements

  • Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

d. Business Transfers

  • Mergers and Acquisitions: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4. Data Security and Retention

  • Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
  • Data Retention: We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once the information is no longer needed, we will securely delete or anonymize it.

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access and Correction: Request access to and correction of your personal information.
  • Deletion: Request the deletion of your personal information, subject to legal obligations see Account Deletion Policy.
  • Objection and Restriction: Object to or request the restriction of processing of your personal information.
  • Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies

Our website and applications use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country where data protection laws may differ. We take steps to ensure that your data receives an adequate level of protection in accordance with this Privacy Policy.

8. Distribution of Our Services

Our Services are distributed through multiple channels:

  • Main Website: Visit our main website at https://middey.com for information about our company and services.
  • Web Application: Access our web app at https://app.middey.com to use our fintech services.
  • Mobile Applications: Our Services are also available on mobile devices through our apps on the App Store and Google Play Store.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Middey Technologies Ltd
[email protected]

By using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.